What is your return/exchange policy?

– Unfortunately, all orders are final, and no exchanges can be made.

How do I figure out my size?

Please see the size chart with step-by-step instructions below (inset sizing chart or link to sizing chart)

How long will it take me to receive my order?

Ready to go wigs require 2-3 business days to be shipped. Pre-Order wigs require 14-20 days to be shipped.

Expedited shipping can be utilized for an additional cost. Please Order accordingly.

Can I make changes to my order?

– Please be advised that there are no changes to orders.
If you have any questions or concerns, such as an address error, please email us immediately at kweenwigss@gmail.com.

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Can I provide my own bundles for a customized unit?

– Yes! BYOB services can be utilized. Please email us at kweenwigss@gmail.com

How much is shipping?

-Shipping is $12. International Orders may require additional fees. Expedited orders can be made for an additional fee.

Do you offer payment plans?

Payment plans such as PayPal and After Pay are available.